Statement from USCC: OIG Report Highlights More Management Problems at CFPB

posted September 15, 2015

September 15, 2015 – Washington, D.C. – The US Consumer Coalition (USCC) released the following statement in response to a recent Office of Inspector General (OIG) report that highlights new management problems at the Consumer Financial Protection Bureau (CFPB) in handling the agency’s Consumer Complaint Database: 

“The latest OIG report demonstrates that the CFPB continues to have problems effectively managing the massive amounts of data it is collecting both from consumers and companies. The CFPB has shown time and again that they are resistant to the reforms that are needed to make them the accountable and credible agency that America’s consumers deserve. In order to strengthen the CFPB and its efforts to educate consumers and fight fraud, substantial reforms are required with the leadership and structure of the Bureau. These efforts will not only ensure the agency is more effective, but that sensitive information is protected from public disclosure and misuse by our government.”


The US Consumer Coalition (USCC) is a grassroots consumer advocacy organization working to protect and expand access to free-market goods and services.

Press Contact:
Diego Sanchez
(202) 617-6155